Privacy Policy

At AstroTop, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

Information Collection

We collect personal information such as your name, email address, and payment details when you use our services. This information is used to provide and improve our services and to provide help to customers and verify our customers. Additionally, we may collect information about your device, browser type, and IP address to enhance your experience on our platform.

We also gather information through cookies and similar technologies to understand your preferences and improve our services. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

Types of Information Can Be Collected:

• Personal Information: Name, email address, payment details, and other contact information.
• Usage Data: Information about how you use our services, including your browsing history, search queries, and interactions with our platform.
• Device Information: Details about the device you use to access our services, such as IP address, browser type, and operating system.

Use of Information

Your information is used to personalize your experience, process transactions, and send periodic emails regarding your account or other products and services. We may also use your information to:

• Provide, operate, and maintain our services.
• Improve, personalize, and expand our services.
• Understand and analyze how you use our services.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
• Process your transactions and manage your orders.
• Send you emails and notifications.
• Find and prevent fraud.

Marketing and Communication

With your consent, we may use your information to send you promotional materials and updates about our services. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the emails.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored securely and is only accessible by authorized personnel. We use encryption, firewalls, and secure server environments to protect your information from unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:

• Encryption: We use SSL (Secure Socket Layer) encryption to protect your data during transmission.
• Access Controls: Only authorized personnel have access to your personal information.
• Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

Despite our efforts, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Cookies

We use cookies to enhance your experience on our website. Cookies help us understand your preferences and improve our services. They allow us to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our services.

Types of Cookies Used:

• Essential Cookies: Necessary for the operation of our website.
• Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functionality Cookies: Allow us to remember your preferences and provide enhanced features.
• Targeting Cookies: Used to deliver relevant advertisements to you and measure the effectiveness of our marketing campaigns.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Third-Party Services:

• Service Providers: We may employ third-party companies and individuals to facilitate our services, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.
• Analytics Providers: We use third-party analytics tools to help us understand how users interact with our website and services.
• Advertising Partners: We may share your information with advertising partners to deliver targeted advertisements.
• Payment Partners: We may use third party payment processor for payments and related activity.

Changes to Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Notification of Changes:

• Effective Date: The date when the changes will take effect.
• User Consent: Continued use of our services after the changes have been made will constitute your acceptance of the new Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email : help@astrotop.in

Effective Date: 11/08/2024

Please note that this “Privacy Policy” page is frequently updated. AstroTop reserves the right to make changes at any time and for any reason.